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Exchange of E-mails between Barrie Segal and Nick Lester.
From: Barrie
Sent: 04 April 2013 12:04
To: Nick Lester
Subject: BPA members have complained about the operation of the Parking
on Private Land Appeals (POPLA) service and has appointed its honorary
treasurer John McArdle to carry out the review.
Importance: High

Mr. Nick Lester
London Councils.
Dear Mr. Lester

Transport Xtra reports that BPA members have complained about the
operation of the Parking on Private Land Appeals (POPLA) service and has
appointed its honorary treasurer John McArdle to carry out the review.
Specificall the article states

"The British Parking Association (BPA) is carrying out a review of the
Parking on Private Land Appeals (POPLA) service just six months after
its launch, following complaints from enforcement operators. The
association has appointed its honorary treasurer John McArdle to carry
out the review."

It would appear that there are serious issues with the POPLA service.
Could I please have a press response.




Regards
Barrie Segal
Founder of The AppealNow.com Newsletter(tm)


Dear Barrie

London Councils would comment as follows:

"The British Parking Association agreed with London Councils to develop
the Parking and Traffic Appeals Service (POPLA) in June 2012. POPLA
commenced work on 1 October 2012, on time and within budget.  

"The introduction of a brand new appeals service has inevitably had an
impact on the way in which operators do business and in some cases
operators have had to change their ways of working significantly.  This
was, however, the objective of the service.

"As is the case with any completely new service, some teething troubles
emerged over the first three months of operation, which led to concerns
being expressed. However these issues have all been resolved and the
service is currently operating without delays or outstanding issues."

Yours sincerely


Nick Lester
Corporate Director, Services
020 7934 9905





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